Practice the skills for being an active player in meetings: what to say and how in order to be heard, get results and avoid conflicts.
PROGRAM
Day 1
Identifying objectives
Agendas
The meeting is only as good as the agenda. Practice identifying the key issues, objectives and, more importantly, the hidden agenda. Learn vocabulary for prioritizing, sequencing, reformulating and staying positive.
Chairing
A good chair person not only keeps the meeting on target but also ensures that everyone contributes and follows the flow.
Learn vocabulary for staying on track; reformulating skills to create cohesion; active listening for cooperation and strategies for reaching goals.State your ideas clearly
Stating Opinions
It’s important to be explicit and focused when stating opinions. Learn cultural differences to see how you can restructure your ideas to better match the Anglophone style of communicating. Learn different communication techniques for creating positive responses. Learn vocabulary for being more explicit and direct.
Defending Your Ideas
This is often the hardest to do in a foreign language. Practice language skills for supporting your ideas and building arguments that work. Learn vocabulary for calibrating your ideas.
Day 2
Reaching consensus
Often conflicts need to be overcome in order to reach agreement and a feeling of “win-win”. Practice language tricks for avoiding conflict and creating team cooperation.
Identify common needs and goals
Practice active listening communication techniques to improve dialogue and understanding
Making decisions
Ideas need to be sifted, selected and combined in a way that everyone feels committed.
Clarifying points
Learn vocabulary for reformulating and validating ideas.
Making choices
Learn language for negotiating ideas
Conclusions/Next steps
So where do we “net out”?
Proposals and recommendations
Practice summarizing and providing implications
Setting up action plans
Learn language for planning and projecting into the future.