How to use the language and grammar to nuance, be positive, convincing and part of the team.
PROGRAM
Day 1
Create team strategy
Stay on track to set goals and measure results
Identify the key issues; don’t get sidetracked
Language for prioritizing, sequencing, staying focused, and more…
Communication strategies for staying on track
Work as a team
Every person is a valuable player
Language for positive speaking and encouraging cooperation Communication strategies for empowering team members
Manage conflict and reach consensus
Conflict is inevitable
Optimize differences of opinion to provide insights and progressive thinking
Language for creating harmony
Communication strategies for creating “win-win” decisions
Express yourself
Know what to say
Be direct, explicit and understood
Language for linking and developing ideas; building arguments
Communication strategies for presenting and convincing
Language for responding to opposing ideas.
Communication strategies for active listening and avoiding conflict
Day 2
Make global decisions
Cultural differences
The decisions you reach are often influenced by your priorities. Create global priorities
Language for negotiating differences of opinion
Communication strategies for focusing on common interests, not positions
Reach decisions
Evaluating arguments is the first step in reaching decisions
Language for summarizing, confirming and concluding
Communicating strategies for connecting
Implement plans
Put your ideas into action Language for scheduling and planning
Communication strategies for networking
Put it into writing
Emails
Language for corresponding, exchanging information, requesting and responding
Communication strategies for creating rapport
Position papers
Language for clear, direct and concise points of view
Communication strategies for positioning your ideas